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Summary: Michael Caplan becomes Chief Operating Officer of Goodwin Procter LLP 
with effect from August 18. He succeeds Arthur Greenberg, who is retiring.
Goodwin Procter LLP announced on Tuesday that Michael R. Caplan has been chosen to succeed Arthur W. Greenberg as the firm’s chief operating officer, effective August 18. Greenberg will be retiring from the firm on October 31 after over 18 years of overseeing the firm’s business operations. During his tenure at the firm, annual revenue grew from $106 million to more than $750 million while the number of attorneys expanded from 290 to 850.
Caplan will work closely with Greenberg over the next few months as he transitions into his new role. Greenberg has served as the firm’s Chief Operating Officer since 2004 after being initially hired as Executive Director in 1996. Previously, Caplan held operations and technology management roles in the financial services industry for over two decades, including positions at Bank of America, The Goldman Sachs Group and JP Morgan & Co. He received his master’s degree in accounting from American University in 1993.
Caplan has served as the Global Chief Operating Officer of Marsh & McLennan Companies’ Corporate Legal, Risk and Compliance Department since February 2011. There, he managed day-to-day operations for the legal department, overseeing all Marsh & McLennan’s operating companies, including 140 attorneys. The department was recognized in 2013 by the Association for Corporate Counsel for its approach to creating value through technology, convergence and value-based fee arrangements. The Association in 2012 also named it “Litigation Department of the Year” and “Best IP Department.”
“Mike’s background and experience are unique in the world of traditional law firm chief operations officers,” said Goodwin Procter Chairman Regina M. Pisa. “In a rapidly evolving industry, we believe that someone with broad cross-industry perspective will be best positioned to innovate and contribute new ideas. Mike brings this perspective along with a solid understanding of law firm economics and operations.”
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As COO, Caplan will manage Goodwin Procter’s business, financial and administrative operations, and focus on the firm’s growth strategy and execution. He will report to the firm’s managing partner and serve as an ex-officio member of its Management and Executive Committees.
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