Summary: The legal industry has been adapting to a changing marketplace where consumers now control the field. The legal industry has been...
Summary: Bobby Flay is suing a New Jersey furniture maker for an allegedly unusable couch. Bobby Flay may know how to slay...
Summary: An AT&T customer emailed the CEO with some ideas for better service. AT&T responded…with a letter from its attorney. According to ArsTechnica.com,...
For those of us who have worked at Starbucks or Dunkin’ Donuts or some other customer service job, we all know what...